Carmax Corporate Offices, CEO, HR Email & Phone Number

The American company Carmax Inc. is a retailer of used vehicles. The company operates two different businesses: Carmax Auto Finance and Carmax Sales Operations. It aims to drive integrity in every interaction by being transparent and honest.

12800 Tuckahoe Creek Parkway, Richmond, VA 23238, USA, is the Carmax corporate office location. Its CEO is Bill Nash.

If you have any questions about Carmax company, its products or its service, reach out to its customer care team via phone at (800) 519 – 1511.

Today’s guide is full of all the important contact information for the Carmax corporate office. So what are you waiting for? Let’s start reading this article’s main point.

Overall Information Of Carmax Headquarters

Category Information 
Headquarters CarMax Home Office, 12800 Tuckahoe Creek Parkway, Richmond, VA 23238, USA
Founding Year1993
Founding Place Richmond, Virginia
Founders Name Richard L. Sharp 
Contact Number (800) 519 – 1511 
Facebook Carmax Facebook
Twitter Carmax Twitter 
YouTubeCarmax YouTube
Instagram Carmax Instagram
LinkedIn Carmax LinkedIn 

Carmax CEO Email Address

Bill Nash is Carmax’s Chief Executive Officer and President. He oversees the company’s all aspects, including finance, strategy, technology, operations, human resources, and marketing. The CEO aims to provide iconic and exceptional experiences to the customers and associates.

In 2016 Mr. Nash assumed the company’s President and CEO role. Before that, he served as the VP of Carmax Human Resources and administrative services. Also, in 2016, he was elected to serve as a Carmax Board of Directors member.

However, the Carmax CEO’s business email address is Use this email address for contracting with the CEO and share your urgent concerns. Also, to stay connected with the CEO, you can follow his LinkedIn Profile.

Carmax Corporate Office Executive Team Member Contact Details

Carmax Corporate Office HR, Media IR & Other Contact Details

HR Contact

Contact the Carmax Human Resources team at (888) 457 – 4383. You can ask about employment benefits or other job-related questions by calling this number. And to grab this company’s job opportunities, visit the Carmax Career Page and apply for your required job.

Marketing Vendor Contact

If you have marketing vendor-related questions, contact the Carmax representative using the contact information below:

Supplier Contact

To get the answer of your supplier-related inquiries or to reach them directly, use the contact information given below:

  • Contact Number: (844) 765 – 5757
  • Email Address:
  • Mailing Address: Attn: Strategic Sourcing and Procurement, 12800 Tuckahoe Creek Parkway, Richmond, VA 23238

Unclaimed Property Contact

For getting unclaimed property-related information, you can contact the Carmax representative using the following information:

  • Email
  • Contact Number: (888) 922 – 7629 x 4911
  • Mailing Address: Attn: Stale Check Specialist, 12800 Tuckahoe Creek Parkway, Richmond, VA 23238

Media Contact

To get the latest news or general news or cover a story on Carmax, call (855) 887 – 2915 or email your media inquiries at

Some more contact information is:

Investor Relations Contact

To contact the Carmax IR team, email or call (804) 747 – 0422 x 7865. David Lowenstein (AVP, Investor Relations) and Lyndsay Baker (Senior Manager, Investor Relations are the IR representative.

Auto Finance Account Contact

If you have questions about the Carmax Auto Finance account, call (800) 925 – 3612. Call this number at sat 9 AM to 6 PM EST and Mon – Fri (8 AM to 10 PM).

Carmax Corporate Office Complaint Department Contact Number

If you want to talk to someone with the Carmax corporate office over the phone to make a complaint, call (888) 457 – 4383.

The Carmax representative is always there to receive your call and hear your feedback. By listing your problem soon, they will provide you with a solution.

Carmax Store Locations Across USA

Carmax has stores in America’s different states. Find out your nearby locations through this Location Finder. Some of the store locations are the following:

  • Richmond, VA: (Address: 12800 Tuckahoe Creek Pkwy, Richmond, VA 23238)
  • Atlanta, GA: (Address: 4300 Atlanta Hwy, Athens, GA 30606)
  • Kansas City, KS: (Address: 6801, East Frontage Road Merriam, KS 66204)
  • Raleigh, NC: (Address: 8007 Wild Wood Forest Dr. Raleigh, NC 27616)
  • Phoenix, AZ: (Address:  1480 E. Motorplex Loop Gilbert, AZ 85297)


Who is the CEO of Carmax?

Bill Nash is Carmax’s Chief Executive Officer and President. He is leading the nation’s largest retailer of used cars in more than 230 locations.

Who is the largest shareholder of Carmax?

Carmax’s largest shareholder includes BlackRock Inc., Vanguard Group Inc, Principal Financial Group Inc, and many others.

How do I contact Carmax?

To contact the Carmax customer service team, call (800) 519 – 1511. Soon the representative will take your call.

From our end, we have already discussed Carmax’s corporate office’s all-important contact details. If you have any further queries, feel free to comment in the box. ASAP we will reply to you!

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