Citizens Bank Corporate Office, CEO Email & All Contact Details

Citizens Bank is committed to putting its customers, communities, colleagues, and shareholders first. This bank provides a broad range of commercial, retail, and industrial banking products and services to small and large businesses as well as individuals.

Citizens Bank’s corporate office is at One Citizens Plaza Providence, RI 02903. Its CEO is Bruce Van Saun. If you have banking product or services-related general questions, call (401) 456 – 7000.

However, we have conducted rigorous research and accumulated all the crucial contact information of the Citizens Bank corporate office in today’s guide. So keep reading!

Overall Information of Citizens Bank Corporate Office

Category Information 
Headquarters One Citizens Plaza Providence, RI 02903
Founding Year1828 
Founding Place Providence, Rhode Island 
Contact Number (401) 456 – 7000 
Facebook Citizens Bank Facebook 
Twitter Citizens Bank Twitter 
YouTubeCitizens Bank YouTube
Instagram Citizens Bank Instagram
LinkedIn Citizens Bank LinkedIn 

Citizens Bank Corporate Office More Phone Support

  • Savings, Checking, Money Market & CDs: 1 – 800 – 922 – 9999
  • Debit Card Issues: 1 – 877 – 242 – 7837
  • Personal Online Banking: 1 – 800 – 656 – 6561 & Mobile Banking: 1 -877 – 670 – 4100
  • Business Banking – Customer Service: 1 – 800 – 862 – 6200 & Business Online Banking: 1 – 877 – 229 – 6428)
  • Loan applications: 800 – 340 – 5626
  • Home Equity Account Servicing: 800 – 708 – 6680
  • Investments & Retirement: 1 – 866 – 919 – 4520 & 1 – 866 – 605 – 4357
  • IRA Savings & IRA CDs: 1 – 800 – 948 – 7200

Citizens Bank CEO Email Address

Bruce Van Saun is the Chief Executive Officer and Chairman of Citizens Bank. In October 2013, Van Saun joined this Bank. From 2009 – 2013, he served as the Executive Director and Group Finance Director on the RBS Board. Mr Bruce has over 30 years of experience in the financial services sector.

Van Saun held different senior leadership positions at the Bank of New York from 1997 – 2008. Later, he served as the CFO and Vice Chairman at the Bank of New York Mellon. Earlier in his career, Bruce held numerous senior leadership positions with Wasserstein Perella Group, Deutsche Bank, and Kidder Peabody & Co.

Citizen Bank CEO’s professional email address is bruce.vansaun@citizensbank.comYou can email this address to contact the Citizen Bank’s CEO. Also, you can get his regular updates by following him on LinkedIn and other social media platforms.

Citizens Bank Corporate Office Executive Team Member Contact Details

Bruce Van Saun Chief Executive Officer & ChairmanBloomberg 
Brendan Coughlin VP & Head of Consumer BankingBloomberg
John F. Woods Vice Chairman & Chief Financial Officer LinkedIn
Malcolm Griggs Chief Risk Officer Bloomberg
Polly Klane Chief Legal Officer & General CounselLinkedIn
Beth Johnson Vice Chair & Chief Experience OfficerLinkedIn
Donald H. McCree Vice Chairman & Head, Commercial Banking Bloomberg
Ted Swimmer Head of Corporate Finance & Capital MarketsBloomberg
Susan LaMonica Chief Human Resources Officer Bloomberg
Michael Ruttledge Chief Information Officer Bloomberg

Citizens Bank Corporate Office HR, Media & IR Contact Details

HR Contact

If you want to grow your career at Citizen Bank, visit its Career Page and apply for your desired position. You can call (401) 456 – 7000 to contact the Citizens Bank’s Human Resources team for further career or employment-related information.

Media Contact

The press or media members seeking information must go through the media contact listed below. You can reach the Citizen Bank Media Relation team using the following information.

Name & Position Email Address Contact Number 
Peter Lucht (Head, Media Relations) 781. 655. 2289 
Rory Sheehan  (Corporate, Innovation, Community) 781. 655. 3931 
Frank Quaratiello (Commercial Banking) 617. 725. 5851 
Eleni Garbis (Consumer Banking, Citizens Pay) 781. 471. 2233 

Investor Relations Contact

If you have investment or stock-related questions, send an email to The investor relations team representative will reply to your email and assist you with the answer.

Citizens Bank Corporate Office Complaint Department Contact Number

You can complain about the Citizens Bank services to them via online chat or phone (401) 456 – 7000. Soon, the customer care team will take action to solve your issue. Again, to file a merchant dispute or fraud claim, call 1 – 800 – 922 – 9999.

Citizens Bank Corporate Office Location

Throughout the Mid-Atlantic, New England, and Midwest Regions, the Citizens Bank has almost 20 corporate offices and a hundred branches. Visit this location finder page to learn more about Citizen Bank locations.

However, some of its location details are:

  • Charlotte, NC: (Address: 5955 Carnegie Blvd, Charlotte, NC 28209)
  • Franklin, TN: (Address: 6100 Tower Circle, Franklin, TN 37067)
  • Westwood, MA: (Address: 338 Washington, ST Westwood, MA 02090, US)
  • Irving, TX: (Address: TX – Irving – 5221, N. O’Connor Blvd Irving, TX)


Where is Citizen Bank Headquarters located?

Citizen Bank is based in RI. Its corporate office address is One Citizens Plaza Providence, RI 02903.

How do I contact the Citizen Bank corporate office?

To contact the Citizen Bank customer care team, call (401) 456 – 7000. Soon, the team representative will take your call and answer your query.

Hopefully, you enjoyed and learned from the above informative article. Feel free to comment if you have any queries or want to share your thoughts. ASAP, you will get a reply from us.

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