JCPenney, often shortened as JCP, is the business name of Penney OpCo LLC. It is a USA-based department store chain.
Different departments of JCPenney include Women, Men, Girls, Boys, Home, Bedding, Shoes, Fine Jewelry, Lingerie, Beauty, and Salon products. It also has leased departments, including US Vision Optical Centers, Seattle’s Best Coffee, and Lifetouch Portrait studios.
JCPenney corporate office is at 6501 Legacy Dr., Plano, TX 75024, USA. Its chief executive officer is Marc Rosen. If you have JCPenney product-related questions or concerns, share them with the company’s customer care team via phone (800) 322 – 1189.
We have organized all the crucial contact information of the JCPenney corporate office in today’s guide. So, to explore them, keep going through this guide till the end!
Overall Information of JCPenney Headquarters
| Category | Information |
| Headquarters | 6501 Legacy Dr., Plano, TX 75024, USA |
| Founding Year | 1902 |
| Founding Place | Kemmerer, Wyoming |
| Founders Name | James Cash Penney |
| Contact Number | (800) 322 – 1189 |
| Email Address | support@jcp.com & supplierdiversity@jcp.com |
| Website | https://www.jcpenney.com/ |
| JCPenney Facebook | |
| JCPenney Twitter | |
| YouTube | JCPenney Youtube |
| JCPenney Instagram | |
| JCPenney Pinterest |
JCPenney Corporate Office CEO Email Address
Marc Rosen is JCPenney’s Chief Executive Officer. In November 2021, Marc assumed the CEO’s role. Under his tenure, JCPenney is experiencing a high standard of growth. He is mainly focused on leading transformational growth in the JCPenney business.
Mr Marc is positioning the company for long-term sustainable growth by catering to a specific customer base and focusing on main business fundamentals. He is also leading the other executives and employees of this company.
mrosen@jcpenney.com is the professional email address of Marc Rosen. So, if you want to contact him, write your questions or query to his business email address. You may get a reply depending on the severity of your issues or question type. Also, you can stay connected with Mr. Marc by following him on LinkedIn.
JCPenney Corporate Office Executive Team Member Contact Details
- Marc Rosen – Chief Executive Officer
- Alan Jeffrey Carr – Vice President/ Chief Restructuring Officer
- Michelle Wlazlo – EVP & Chief Merchandising Officer
- Truett Horne – Chief Transformation Officer
- Craig James – Chief Audit Executive
- James DePaul – Executive Vice President, Stores
- Katie Mullen – Chief Digital & Transformation Officer
- Andre Joyner – SVP, Chief Human Resources Officer
- Sharmeelee Bala – Chief Information Officer
- Brian Cashman – Interim Chief Financial Officer
JCPenney Corporate Office HR & Media Contact Details
HR Contact
If you have JCPenney employment, job, or corporate benefits-related questions or thoughts, share them with the company’s representative via (800) 322 – 1189. The team representative over the phone will answer all your queries.
Media Contact
The journalist or media member to cover JCPenney-related latest media news contact the company’s Media Relations team. To reach them, you can email the communication team at jcpnews@jcp.com or tweet at https://twitter.com/jcpnews on Twitter.
JCPenney Corporate Office Complaint Department Contact Number
JCPenney customer service phone numbers are (800) 322 – 1189 and (972) 431 – 1000. If you face any issue while taking the JCPenney service or are unsatisfied with the product or employees’ rude behavior, immediately dial any of these numbers to complain. The JCPenney customer support team will hear your issue and immediately take steps to fix it.
JCPenney Stores Locations
JCPenney department store chain has over 664 stores across the USA’s 49 states and Puerto Rico.
To experience exceptional customer service, find your nearest local JCPenney department store through this Store Finder page. Also, check out JCPenney’s popular store locations below:
- Chicago, IL: (Address: 175 N Franklin St, Chicago, IL 60606)
- Orlando, FL: (Address: 8001 S Orange Blossom, Trl #700, Orlando, FL 32809, USA)
- Miami, FL: (Address: 1603 NW 107th Avenue, Miami, FL 33172, United States)
- Akron, OH: (Address: 3742 Brookwall Dr #10, Akron, OH 44333, USA)
- Columbus, OH: (Address: 1450 Polaris Pkwy, Columbus, OH 43240, USA)
- Kennesaw, GA: (Address: 400 Ernest W Barrett Pkwy NW, Kennesaw, GA 30144, USA)
- Glen Burnie, MD: (Address: 7900 Governor Ritchie Hwy, Glen Burnie, MD 21061, USA)
- North Riverside, IL: (Address: 7507 Cermak Rd, North Riverside, IL 60546, USA)
FAQ
Where is the JCPenney Corp office?
JCPenney’s corporate office is at Legacy West in Plano, Texas. Its headquarters address is 6501 Legacy Dr., Plano, TX 75024, USA.
Who is the current CEO of JCPenney?
The current Chief Executive Officer of JCPenney is Marc Rosen. This experienced leader leads the company with a mission to deliver a seamless shopping experience to customers.
Who is the largest shareholder of JCPenney?
The biggest shareholder of JCPenney is William Ackman. He is the Hedge fund manager. Ackman holds the company’s major share ownership.
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