Macy’s INC Corporate Office Headquarters, Phone No, & CEO Email

Macy’s Inc is one of the premier omnichannel retailers in the nation. It is a trusted source for great value quality brands from off-price to luxury. Macy’s helps their customers to celebrate special moments by expressing their unique style.

This brand aims to deliver the most seamless and convenient shopping experience. It offers excellent values in beauty, apparel, accessories, home, and more.

Macy’s INC Corporate office headquarters is at 151 West 34th Street, New York, NY 10001. You can visit the headquarters in person or can contact them over the phone or email. The headquarters’ contact number is 1 – 212 – 494 – 1621. Moreover, you can visit the website of Macy’s Inc to get all the details about them.

In today’s article, we will summarize all the contact details, addresses, and other information about Macy’s Inc. Hopefully; this information will smooth your contact process with Macy’s INC. So, keep reading!

Macy’s INC Corporate Office Address

Category Information 
Headquarter 151 West 34th Street, New York, NY 10001
Founding Year1858
Founding Place New York, United States
Founders Name Rowland Hussey Macy
Contact Number 1 – 212 – 494 – 1621
Fax Number(513) 573 – 2957 
Facebook Macy’s INC Facebook
Twitter Macy’s INC Twitter
YouTubeMacy’s INC YouTube
Instagram Macy’s INC Instagram
LinkedIn Macy’s INC LinkedIn

Other Contact Details Of Macy’s INC

Along with the above-mentioned contact details in the table, Macy’s INC has several other contact addresses on its website.

Whether you need to contact the transfer agent, credit & customer services, or any other service, they have separate addresses and Telephone numbers. So below we listed all those details:

  • Media Relations Address: 151 West 34th Street, New York, NY 10001
  • Credit & Customer Services Address: 9111 Duke Boulevard Mason, OH 45040
  • Logistics & Operations Address: 500 Meadowlands Parkway Secaucus, NJ 07094
  • Systems & Technology Services Address: 5985 State Bridge Road Duluth, GA 30097
  • Bloomingdale’s Address: 1000 Third Avenue, New York, NY 10022
  • Transfer Agent Address: Computershare Shareowner Services, P.O. Box 505000, Louisville, KY 40233 – 5000.

Macy’s INC Corporate Office Company CEO Details

Jeff Gennette is the Chief Executive Officer (CEO) of Macy’s Inc. Since March 2017, he has been leading the company and assumed the chairman’s role in February 2018. Previously from 2014 – August 2017, Gennette held the Macy’s Inc president’s role.

The mail address of Macy’s INC’s CEO is 7 West Seventh Street, Cincinnati, OH 45202. You can also email the CEO at the email address

The CEO’s contact number is not publicly available. If you have anything to contact urgently, you can send an email. Or you can also connect to the CEO through social media like LinkedIn.

Phone Contacts of Macy’s Inc Corporate Office

At whichever department you want to contact Macy’s Inc, you will get the telephone number in the table below:

Category Contact Number
Main(513) 579 – 7000
Toll Free(800) 417 – 2831
Customer Service(800) 289 – 6229
International+ 1 (513) 573 – 7912
Credit & Customer Service 513 – 398 – 5221
Logistics Operations 201 – 863 – 3250
Technology service 678 – 474 – 2000
Bloomingdale212 – 705 – 2000
Transfer Agent Telephone1 – 866 – 337 – 3311

Macy’s INC Corporate Office Management Team Member Contact Details

Jeff GennetteChief Executive Officer & ChairmanLinkedIn
Bobby AmirshahiSVP, Corporate CommunicationsTwitter
Adrian V. Mitchell Chief Financial OfficerLinkedIn
Matt BaerChief Digital & Customer OfficerLinkedIn
Elisa D. GarciaSecretary & Chief Legal OfficerLinkedIn
Nata DvirChief Merchandising OfficerLinkedIn
Richard A. LennoxChief Brand OfficerLinkedIn
Danielle KirganHuman Resources & Chief Transformation OfficerLinkedIn
Laura MillerChief Information OfficerLinkedIn
Marc MastronardiChief Stores OfficerLinkedIn
Tony SpringEVP ( Macy’s INC) & Chief Executive Officer & Chairman (Bloomingdale)LinkedIn
Dennis MullahyChief Supply Chain OfficerLinkedIn
Maly BernsteinChief Executive Officer, BluemercuryLinkedIn

Macy Corporate Office HR, Media & Financial Department Contact Details

  • HR Contact: To communicate directly with the Human Resources department of Macy’s INC, you can call (513) 579 – 7000. Also, to get the answer to your question regarding your benefits eligibility, you can call 1 – 800 – 234 – 6229.
  • Media Contact: If you have any query or media-related questions about Macy’s Inc, you can email at
  • Credit & Customer Services Contact: For solving any financial-related issues or asking for credit and customer service, call 513 – 398 – 5221.
  • Investor Relations: Email to discuss investment-related issues with Macy’s Inc.

Macy’s INC Corporate Office Board Of Directors

The Board of Directors in Macy’s Inc weighs matters like strategic planning, share repurchase programs, mergers, acquisitions, etc.

The board members are also responsible for setting the senior executive’s compensation and hiring and firing the CEO. However, the talented board of members is:

  • Emilie Arel
  • Torrence Boone
  • Francis S. Blake
  • John A. Bryant
  • Marie Chandoha
  • Ashley Buchanan
  • Jeff Gennette
  • Deirdre P. Connelly
  • Leslie D. Hale
  • Jill Granoff
  • William H. Lenehan
  • Paul C. Varga
  • Sara Levinson
  • Tracey Zhen


How do I contact Macy’s corporate?

To contact the customer service of Macy’s corporate, call (800) 289 – 6229.

Where is Macy’s Headquarters?

The headquarters of Macy’s Inc is located in New York, USA. The address is 151 West 34th Street, New York, NY 10001. 

How do I contact Macy’s Human Resources? 

Contact the Human Resources department of Macy’s INC at 1 – 800 – 234 – MACY (6229).

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