Michael Kors is a world-renowned fashion brand of luxury accessories and ready-to-wear apparel. This brand currently produces a wide range of products under the signature of the MICHAEL Michael Kors, Michael Kors Collection, and Michael Kors Men’s labels. The eponymous brand Kors’ parent company is Capri.
However, Michael Kors’s corporate office is at 11 West 42nd Street, New York, NY, USA, 10036. The visionary leader Cedric Wilmotte is this company’s Chief Executive Officer.
Reach out to Michael Kors’s customer support for any questions or issues regarding their products or services at 1 – 866 – 709 – KORS (5677). A team member will promptly assist you.
Today’s guide includes vital contact information for the Michael Kors corporate office. So keep an eye out as you read on.
Overview of Michael Kors Headquarters
| Category | Information |
| Headquarters | 11 West 42nd Street, New York, NY, United States, 10036 |
| Founding Year | 1981 |
| Founding Place | New York City |
| Founders Name | Michael Kors |
| Contact Number | 1 – 866 – 709 – KORS (5677) |
| Website | https://www.michaelkors.com/ |
| Michael Kors Facebook | |
| YouTube | Michael Kors YouTube |
| Michael Kors Instagram | |
| TikTok | Michael Kors TikTok |
| Michael Kors Pinterest |
Michael Kors Corporate Office CEO Email Address
Cedric Wilmotte is the Chief Executive Officer of Michael Kors. Until September 2022, Mr. Wilmotte was at Versace as the Chief Executive Officer. Before he engaged with Versace, he was at the forefront of Michael Kors’ expansion in Europe, the Middle East, and Africa.
Mr. Wilmotte also brought experience from previous high-ranking roles at Marc Jacobs in Paris, where he worked from 2004 to 2008. Earlier, he worked at Donna Karan, where he contributed to New York, London, and Milan from 1998 to 2004.
cedric.wilmotte@michaelkors.com is the Michael Kors CEO’s business email address. For sharing brand-related questions, business insights or concerns, you can drop an email to this address. Also, to learn the CEO’s updated information, follow him on social platforms like LinkedIn.
Michael Kors Corporate Office Executive Team Member Contact Details
- Cedric Wilmotte – Chief Executive Officer
- Mary Idol – Divisional Vice President, Sales and Planning
- Johnny Tan – VP, Asia Pacific
- Tanya Paidas – Managing Director, Michael Kors
- Laura Fowkes – Senior Design Director
- Ted Petitt – SVP, Finance & Operations, Retail
- Michael Medina – VP, Manufacturing
- John Cox – VP, Retail Operations
- Andrea Bozeman – VP, Customer Marketing
Michael Kors Corporate Office HR, Media & IR Contact Details
HR Contact
For the latest job vacancies at Michael Kors, visit their Career Page. You can apply directly there. For additional inquiries about employment, contact their customer service at 1 – 866 – 709 – KORS (5677).
Media Contact
If you are a journalist or press person, for Michael Kors-related media inquiries, send an email to press@CapriHolding.com. The communication team representative will assist you.
Investor Relations Contact
Investors and analysts looking to discuss investment opportunities can connect with the company’s Investor Relations team. Debt investors, send your queries via email to the Michael Kors IR team at investorrelations@capriholdings.com.
TDD/TTY Contact
If you need TDD/TTY assistance, contact the Michael Kors brand at 1 – 855 – TTY – KORS (889 – 5677). From Monday to Friday, you can call this number for assistance from 9:00 AM to 5 PM EST.
Michael Kors Corporate Office Complaint Department Contact Number
Your input is valuable to the company, whether it’s a complaint, suggestion, or general feedback. To complain, contact the Michael Kors customer support team at 1 – 866 – 709 – KORS (5677). A response will follow shortly.
Michael Kors Store Locations
Michael Kors’s main office is in New York, but their stores are widespread across the United States. To locate your nearest Michael Kors shop, use the Store Finder Page. We’ve also listed some of the well-known store locations below.
- New York, NY: (Address: 610 5th Avenue, New York, NY 10020) (Phone: (212) 582 – 2444)
- Annapolis, MD: (Address: 2002 Annapolis Mall, Suite 1468, Annapolis, MD 21401) (Phone: (410) 224 – 0594)
- Brooklyn, NY: (Address: 5176 Kings Plaza, Suite 148, Brooklyn, NY 11234) (Phone: (718) 306 – 5360)
- Fresno, CA: (Address: 639 E Show Avenue, Suite 169, Fresno, CA 93710) (Phone: (559) 500 – 7801)
- Wayne, NJ: (Address: 1400 Willowbrook Mall, Suite 1770, Wayne, NJ 07470) (Phone: (973) 256 – 2062)
- Sunbury, OH: (Address: 400 South Wilson Road, Suite 950, Sunbury, OH 43074) (Phone: (740) 965 – 4206)
- Hanover, MD: (Address: 7000 Arundel Mills Cir, Suite 442, Hanover, MD 21076) (Phone: (410) 379 – 2467)
- Paramus, NJ: (Address: 1 Garden State Plaza, Suite 2108, Paramus, NJ 07652) (Phone: (201) 368 – 8800)
Frequently Asked Questions
Where is the Michael Kors headquarters located?
Michael Kors’ global headquarters is located in New York City. The address is Michael Kors Holdings Limited, 11 West 42nd Street, New York, NY, USA, 10036.
How can I contact Michael Kors customer service?
To contact Michael Kors customer service, call their toll-free number at 1 – 866 – 709 – KORS (5677) for the United States and Canada.
Can I email Michael Kors customer service for assistance?
Yes, you can email Michael Kors customer service for assistance. The email address for customer service is customerservice@michaelkors.com. For a more immediate response, you can call their customer service line.
We’ve covered everything you need to know about contacting Michael Kors’s corporate office. If you need more information, don’t hesitate to drop a comment. We’ll get back to you as soon as we can! Thank You!
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I received very poor customer service/satisfaction with an online order that this business shipped that was shockingly damaged, soaking wet, busted, wrong and a missing item (the MK hat). Additionally, I have witnesses from the store and pictures regarding the condition of the shipment which was also infested with insects. The damaged items were discarded because they had no use/value and was unsanitary for me or any retailer.
I asked to refund the missing item (MK hat) immediately which was not received, as well as a refund for the entire order which is the appropriate procedure for a issue of this magnitude where the vendor has committed an error and the customer has been extremely inconvenienced by that error.
However the online customer support haven’t refunded me for the missing item, and have also ignored the facts which clearly shows what kind of business MK is and why they have consistent terrible reviews all over social media. Some of the reasons for these consistent bad reviews over years, I have experience myself like the high cost for mostly bad quality items that, peel, unglue, fake leather, ripped without even using it, so embarrassing!
I regret the amount of money and will not continue to donated to a business who had treated me worse than an animal. Exhausting bullies who always have issues with the basic.
To Whom it may concern,
I have experienced technical issues with the site to place an order, Capri Flex, as well as Spark…
The Michael Kors site kept freezing and I had to make several attempts to place my order.
I tried to place an order on Michael Kors…after adding 7 items I tried to check out. I tried several times to add my promo code (employee number) and it would not work.
I also noticed that although I’ve completed all modules on Capri Flex that they show as completed but I can not select Mark Done. This has happened on several modules. I also had one section restricted…not sure why. I asked my manager and she didn’t know why either.
I also noticed that on Spark although I’ve added posts and or commented on posts by others that my points still show as zero. I reached out and asked but no one seemed to know the answer.
Are the platforms experiencing technical difficulties?
Respectfully,
Tracey Gilpin
To whom it may concern, July 31, 2023
I have just had the most bizarre, shocking, and frustrating experience with a purchase from your company. I do most of my shopping online nowadays, I have made many purchases through your company, this is in reference to order number Z000062637. I have never had this happen before and hope it never does again. I purchased an MK wallet, but what I received was a Guess wallet.
I called customer service as soon as they opened at 9 am, I explained the situation, She said I should take a picture of the wallet and save it, I said I took a picture right before I called because I figured you would want to see what I received, she asked if the packaged looked like it was tampered with in any way, I told her it did not look like it was, she sent me a return label. I asked if she could see any more in stock, because it was sold out online, or if she knew if they would be getting anymore in, I really wanted that wallet, it matches my purse and was a great price! She said the wallet was sold out completely, and she had no way of knowing if anymore would be coming in, but to keep checking because sometimes that does happen. The sale had ended and there was a similar wallet still in stock, the only difference is the number of pockets/slots inside the wallet. I asked if she could honor the price for this one that I had paid for the other, she said I would have to pay for it, that the amount I had paid for the other couldn’t be used because that had to go through the return policy, I was fine with that, I just really wanted the wallet, like I stated previously it is a perfect match and a great price. She said she could not do that without getting it approved. She asked if I wanted het to do that and I said that would be great, she sent an email to someone, in the meantime we chatted. She suggested that I write an email and state what had happened, reference the order number, send the pictures of the wallet I received, and state the request for honoring the other wallet if she couldn’t get it approved. Then she asked if I could send a picture of the wallet to customerservice@michaelkors.com, So I did. She said whoever she had sent the email to, needed it to be able to justify the approval for return. Then I asked her you mean the replacement wallet or are you now saying this approval is so you will accept the return? She said yes, for the return of the wrong wallet I received, then she said, he said that the tag was not attached to the wallet, you could not really see it in the picture, so I took another picture of just that part where you can clearly see the tag is attached. Before he even opened the email to look at the picture, he denied the claim for the return. At this point I am getting upset at this whole situation. I was shocked and appalled. I said that I found this to be completely unacceptable and asked to speak to a manager. I was on hold for a bit after I was transferred, I spoke with a supervisor named Steve. We confirmed what the situation was, that I had received a Guess wallet instead of the MK one I had ordered. He said: well, I don’t know what happened, but perhaps the package sat on the porch or something and was intercepted before you got it, I let him know that the package did not sit on my porch (I was home when I was delivered), and that the package did not look tampered with in any way and that it came like that from wherever it was mailed from. He said this was impossible that MK products are all that is carried there. I asked if he saw the pictures that I sent he said yes, then he said he could tell the tag was tampered with and explained that the “cone” was not in between the nubs on the plastic, I didn’t know this but why would I. He did credit back the purchase price. I asked about the other wallet, he said he could not honor the price for the other one because it was not in the outlet. We hung up. If I was going to do something stupid like this, I wouldn’t have called customer service, I would have wrapped it up like I never opened it and returned it. But I would never do something so deceiving and dishonest!!! Someone, somewhere, switched out the wallet I ordered, was it an employee in the store/factory wherever the products are stored, or did a customer order the wallet, kept the MK and returned the Guess wallet in its place, and whoever received this wallet back in its place did not do a thorough check, they didn’t realize it was not a MK wallet. It was wrapped in a piece of tissue paper (that was not taped and was missing a small part of the paper where tape might have been), put back in the plastic bag with the product info tag on it. I could not tell it wasn’t the correct wallet until I unwrapped it. I was on the phone for 1 ½ hours trying to get this resolved! This was a very upsetting experience. I am now feeling very apprehensive about making anymore purchases! I hope this message makes it to someone in management that will share this situation with employees to educate them on accepting and checking returns, so that situations like this can be avoided.
Pamela Lea