Sam’s Club Corporate Office, CEO Email & All Contact Details

Sam’s Club is world’s one of the fastest growing companies. It is second in sales volume among Club or warehouse-type stores. And it holds the 8th largest retailer position in the USA.

The company offers personalized and dedicated customer services at the lowest prices. Sam’s Club corporate office is headquartered at 2101 Southeast Simple Savings Drive, Bentonville, AR 72712, USA.

For any inquiries or to solve a problem, you can directly call its customer service at 1 – 800 – 749 – 5367 or 614 – 534 – 1997. Or you can reach the customer service section by writing an email to

After conducting in-depth research, we accumulated all the contact details of Sam’s Club in today’s article. So, sharply read this comprehensive guide till the end. 

Information Of Sam’s Club Headquarters

Headquarter 2101 Southeast Simple Savings Drive, Bentonville, AR 72712, USA
Founding Year1983
Founding Place Midwest City, Okla
Founders Name Sam Walton
Contact Number 1 – 800 – 749 – 5367 
Customer Service Email 
Facebook Sam’s Club Facebook
Twitter Sam’s Club Twitter
YouTubeSam’s Club YouTube
Instagram Sam’s Club Instagram
PinterestSam’s Club Pinterest 
LinkedIn Sam’s Club LinkedIn

Other Contact Information Of Sam’s Club Corporate Office

Along with the above basic information, some more contact details are as follows:

  • International / Local Phone: 614 – 534 – 1997
  • Toll-Free Phone: 1 – 800 – 749 – 5367 (Monday – Friday: 8: AM to 11:00 PM)
  • Fax Number: 614 – 921 – 9866 Or 1 – 877 – 291 – 8154
  • Sales & Questions Email Addresses:
  • Mailing Address: Sam’s Club Contacts, 4265 Diplomacy Drive, Columbus, OH 43228, United States

Sam’s Club Corporate Office CEO Details

Kathryn McLay is the Chief Executive Officer and President of Sam’s Club. She is also a member of the warehouse club. Since joining in 2015, McLay is holding numerous leadership roles and essential positions at Walmart.

However, Kathryn’s email address or contact number is publicly unavailable. Therefore if you have any emergency to contact the CEO, you can call 1 – 800 – 749 – 5367. There is zero possibility that the CEO will personally reply to your message.

However, you can follow Kathryn on LinkedIn and other social media to learn about her up-to-date activities.

Sam’s Club Executive Team Contact Details

Leading executive team members of Sam’s Club corporate office are as follows:

Kathryn McLayChief Executive Officer & PresidentLinkedIn
Ciara Anfield SVP, Chief Member & Marketing OfficerLinkedIn
Sameer AggarwalSVP & Chief Operating Officer, Sam’s Club US eCommerceLinkedIn
Megan CrozierChief Merchant & EVPLinkedIn
Vinod BidarkoppaSVP & Chief Technology OfficerLinkedIn
Joseph GodseySVP & Chief Supply Chain Officer LinkedIn
Meggan KringVice President, Corporate CommunicationsLinkedIn
Brandi JoplinChief Financial Officer & Senior Vice PresidentLinkedIn
Lance De La Rosa Executive Vice President & COOLinkedIn
Christopher ShryockChief People Officer & Senior Vice PresidentLinkedIn
Kieran ShanahanEVP & Chief Growth OfficerLinkedIn
Vicki SmithGeneral Counsel & Vice PresidentLinkedIn
Tim  SimmonsChief Product Officer & Senior Vice PresidentLinkedIn
Gisel RuizChief Operations Officer & EVPLinkedIn
Lance Rosa Senior Vice President, Operations TransformationLinkedIn
Tom WaitSVP, Strategy & Real Estate OperationsLinkedIn
Cedric ClarkVice President, Operations LinkedIn
Kyle KinnardVice President, Fresh OperationsLinkedIn
Russell MounceVP Produce, Floral & BakeryLinkedIn
Hsiao WangSenior Vice President, Chief Technology OfficerBloomberg

Sam’s Club HR, Media & Financial Department Contact

For any inquiries or to make any complaints, you can contact the HR, Media & Financial department of Sam’s Club using the following details:

  • HR Contact: To get in touch with the Human Resources department of Sam’s Club, you can call 1 – 800 – 749 – 5367.
  • Media Contact: For any Media inquiries, you can call (866) 220 – 0254.
  • Financial Department Contact: To directly contact the financial department of Sam’s Club, call 614 – 534 – 1997.


Where is Sam’s Club’s corporate headquarters located?

The headquarters of Sam’s Club is located in Bentonville, AR. The address is, 2101 Southeast Simple Savings Drive, Bentonville, AR 72712, USA.

How do I contact Sam’s Club corporate?

To contact the corporate office of Sam’s Club, you can call 888 – 746 – 7726. Or you can also call customer service at 1 – 800 – 749 – 5367.

How do I email Sam’s Club corporate?

For any customer service, sales, and questions, you can email the Sam’s Club’s email address

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4 thoughts on “Sam’s Club Corporate Office, CEO Email & All Contact Details”

  1. Port Huron Michigan Sam’s club is one of the worse one I have ever shopped in. I understand that they are the only game in town and for this type of shopping we can’t go anywhere else without driving miles to go to BJ’S. But I get tired of being treated like garbage. I have a Sam’s club member close to 30 years. I shopped in New England until you closed them down and now I live in Michigan and never have been treated so poorly.
    I go through the self check out lines just so I don’t have to deal with the workers. This morning as I was leaving for the person to scan me out of the building I expressed how i don’t like being treated like a criminal (and that is the only reason why you do that) Brad treated me like crap. His disrespect for people is unimaginable. I have witness his behavior before to other customers. I understand this will go nowhere but at least it helps me to know every time I go in there I will be treated like that. Thank you for reading. Reverend Dennis W. Holland

    • The Palm Desert, CA must be under the same store managers leadership. It appears the hiring managers set the standard very low or they have the same standards of customer service.

      • Actually, it is really a tragedy. I totally agree with your comment. The store in Palm Desert, CA. Customer service is one of the worst that I had ever experienced. However. I am not surprised because most of the managers or supervisors barely have a High School education, That explains a lot of their inability to provide good service to customers. The managers, supervisors., employees are poorly trained. The only person responsible for the horrible management, or services provided in this location, or customer services on the phone is the CEO. The CEO of Sam’s Club is failing the customers. No one else. The CEO needs to do her job. As a right now, Kathryn McLay is the Chief. She is the one collecting millions for her job. Kathryn McLay forgets who pays her salary. Customers are the ones who pay her hefty salary.

  2. I been a longtime Sam’s Club member, the Chesapeake, VA store had terrible customer service at the customer service desk. The employees there must not like their job very much, and appears to be very unhappy with their JOBS & Dont like serving the Paying Members, they treat the Members with total DISRESPECT, the Employees Appear to be very RACIST towards the White Customers, especially an employee named CedAja at the customer service desk, she tends to snap at customers, call them names including calling customers RACIST, not knowing the customer what’s so ever, it appears this employee has some emotional and social issues. The employees will act the way management allows them to act, this is a serious issue with some of the employees at this Sam’s Club, just look up the GOOGLE REVIEWS, and there are way far more COMPLAINTS about this Sam’s Club in Chesapeake, VA on Sam’s Circle, which the area is called BATTLEFIELD. It’s near the Same area where the MASS SHOOTING November Night before Thanksgiving 2022, took place by a CRAZY MANAGER at the Walmart in the SAME SHOPPING CENTER, everyone knows about that unfortunate situation, that made NATIONAL and INTERNATIONAL HEADLINES. If the employees don’t like serving ALL the customers/ Members with RESPECT, then those employees should find another place to work then, there is NO ROOM for BAD BEHAVIOR at any Business. Bad Behavior by your employees Should Not be tolerated by Sam’s Club Managment, but again consider the Source of individuals that work at that Sam’s Club, not many of those employees are well educated, and some have Serious Issues with Socializing with the General Public. I can Never shop at a place that allows Employees to treat any human with the Total Disrespect like the Sam’s Club does there in Chesapeake, VA. I will be taking my Business Elsewhere. Sam’s Club needs to Clean up that Place, it’s a TERRIBLE mess. Start with the Club Manager and the RACIST employees at the Customer Service Desk.


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