Are you looking for a T-Mobile headquarters and corporate office address? Are you confused to get the exact information you need on the web? Then, this article is for you. Our team verified all the information we provide in this article.
T-Mobile US, Inc. is a telecommunications company headquartered in Bellevue, Washington. It is the third-largest wireless carrier in the United States and provides millions of customers with wireless voice, messaging, and data services.
The company was founded in 1994 as VoiceStream Wireless PCS and was later acquired by Deutsche Telekom AG in 2001. In 2013, T-Mobile merged with MetroPCS Communications, Inc. to expand its services and customer base.
T-Mobile is one of the prominent brands of telecommunication subsidiaries of Deutsche Telecom. It was founded in 1999. The headquarters and corporate office of T-Mobile is located at 3625 132nd Ave SE, Bellevue, WA 98006, United States.
The CEO of T-Mobile is Mike Sievert, and his email is mike.sievert@t-mobile.com. Under his leadership, T-Mobile has focused on expanding its network coverage, rolling out 5G technology, and improving customer experience.
Sievert is known for his customer-centric approach and commitment to innovation, which has helped T-Mobile differentiate itself in a highly competitive market.
Mike Sievert- CEO of T-mobile
Since April 2020, Mike Sievert has led T-Mobile US, Inc. as CEO. He became CMO in 2012 and COO in 2015. He helped shape the company’s customer-centric strategy and corporate identity after the 2020 Sprint acquisition.
T-Mobile has flourished under Sievert. He is noted for his customer-first attitude and company innovation. T-“Un-carrier” Mobile’s strategy, which offers unlimited data plans, no contracts, and free international roaming, has helped the business stand out from its competition.
Sievert is known for his telecom sector leadership. He also led the firm and community in diversity, equality, and inclusion.
By the way. Here are the contact details you can reach Seivert in several ways-
- Email: mike.Sievert@t-mobile.com
- Social Network: LinkedIn
- Phone contact: 1-800-866-2453
T-mobile’s Headquarters Address
T-headquarters Mobile’s in Bellevue, Washington, on Lake Washington’s east shore. The headquarters is at 12920 SE 38th St, a business neighborhood near major highways.
The headquarters building is a contemporary glass-and-steel edifice that stands out.
The T-Mobile headquarters in Bellevue accommodates a lot of personnel from numerous areas. T-senior Mobile’s executives, including CEO Mike Sievert, work at the headquarters.
Its Bellevue headquarters employs 5,000 people. This figure comprises executives, marketing, engineering, finance, and customer service workers.
| Physical Address | 12920 SE 38th St, Bellevue, WA 98006, USA |
| Zip code | 98006 |
| T-Mobile Corporation | |
| Phone | 1-800-937-8997 |
| Website | www.t-mobile.com |
| Established | 1996 |
| Founder | John W. Stanton |
Executive Leadership of T-mobile Corporate Office
Mike Sievert serves as the CEO of T-Mobile and has been with the company since 2012. He is known for his customer-centric approach and commitment to innovation, which has helped T-Mobile differentiate itself in a highly competitive market.
Mike Katz is the Executive Vice President, and Peter Osvaldik is the Chief Financial Officer (CFO) of T-Mobile, overseeing the company’s financial operations and strategy.
| Personnel | Post | Contacts |
| Mike Sievert | President & Chief Executive Officer | |
| Néstor Cano | Executive Vice President, Integration and Transformation, & Strategic Adviser to the CEO | |
| Marcus East | Executive Vice President & Chief Digital Officer | |
| Matt Staneff | Executive Vice President & Chief Marketing Officer | |
| Jon Freier | Executive Vice President, Consumer Markets | |
| Mike Katz | Executive Vice President, T-Mobile for Business | |
| Peter Osvaldik | Executive Vice President & Chief Financial Officer | |
| David Carey | Executive Vice President, Corporate Services | |
| David Miller | Senior Vice President & Chief Accounting Officer |
List of Board of Directors: T-Mobile
- Timotheus Höttges
- Marcelo Claure
- Srikant M. Datar
- Dr. Christian P. Illek
- Raphael Kübler
- Letitia A. Long
- Thorsten Langheim
- Dominique Leroy
T-Mobile Customer Service Contact Information
T-Mobile provides a variety of customer service options for its customers. Here is the contact information for T-Mobile’s customer service:
For general customer service inquiries, you can call T-Mobile’s customer service number at 1-800-937-8997. For T-Mobile for Business customers, the number is 1-844-428-9675. Both numbers are available 24/7.
T-Mobile also provides a chat support feature on its website and through its mobile app. To access chat support, go to the T-Mobile website or open the T-Mobile app, click on “Contact Us,” and select “Chat with Us.”
T-Mobile’s customer support team is also available on Twitter at @TMobileHelp. You can tweet at them with any questions or issues you may have, and they will respond during their operating hours.
You can visit a T-Mobile retail store for in-person support. Use the T-Mobile store locator on their website to find the closest store to you.
Job Opportunity in T-mobile Corporate Office- HR Department Contact
If you’re interested in job opportunities within T-Mobile’s corporate office HR department, apply for open positions at T-Mobile and visit their career website. To apply for a job, you must create an account on the website and upload your resume.
T-Mobile also posts job openings on LinkedIn. To view T-Mobile’s job postings on LinkedIn, follow their company page and set up job alerts to be notified of new job openings.
To contact T-Mobile’s HR department directly with any questions about job opportunities in the HR department, visit their website. Under the “Contact Us” section, you can find the contact information for T-Mobile’s HR department.
T-Mobile Headquarters Location
Frequently Asked Questions
How do I escalate a complaint with T-Mobile?
The complaint form is the best approach to resolving T-Mobile customer care issues. 1-877-453-1304 is the best customer support number for account concerns.
Can I find job opportunities at T-Mobile’s corporate headquarters?
T-Mobile has several jobs across divisions and locations. Some jobs are in the Bellevue headquarters, while many are in other cities and states. Visit T-career Mobile’s page, LinkedIn, or Glassdoor for employment openings.
Final Words
T-Mobile is a major U.S. cellular service provider, and Mike Sievert is the company’s chief executive officer. He is in charge of the company’s day-to-day operations, strategic planning, and expansion as CEO.
Mike Sievert’s email address is mike.sievert@t-mobile.com if you need to reach him immediately. Email may not be the best way to reach him or T-customer Mobile’s care service. You may choose to call, chat, or visit customer service.
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Had a very disturbing experience with a worked. Just pure ugly hateful
I am at this moment on hold for a supervisor with t-mobile and have been being charged for over a year for a “virtual line” that I did not authorize. I recently saw this on my bill and when I called no help. I don’t understand how this company stays in business doing this to customers. $30 a month for a virtual line that has never been activated. What does virtual line even mean. This is in need of a class action law suit. Check your accounts and contact me reference charges that are unauthorized on your phone bill. I am in contact with a law firm to assist in theis matter.
Please reach out to me im interested
what is your title at T-Mobile
My name i James C Spears . I opened an account with you in September 2022, And was unable to port my phone number over from consumer cellular. So I decided to go back to consumer cellular.(in 10 days with you. Since then I continue getting billed for services that I never received.I continue to talk to customers service and each time they tell me that my is closed but I continue to receive billing from you .I received a bill for $324.00 which I paid ,hoping that this would clear up things.It didn’t, I returned the (2 watches that I that I received and was told again by Customer Service that this would finalize everything.Now I have received a bill for $900.00 . I see no other way to resolve this issue issue except through the legal process.
I worker kept them pl thieves
Hi , i am 78 years old and alone woman , I am your customer for many years , unfortunately it is about 38 hours manybe more or less , unfortunately my Cell phone has been closed , I sent many text and email to T.Mobile cusromer service but nobody answer me today I went to the T.Mobile office in Lacienega Blve. in Los Angeles for fixing my cellphone , finally the manager with name of Estefania Jaramillo was talking to me and said it is a few days we Translate your Tel.No to other Country it was a shock for me why did you so this , while I prepaid until April17.2023 and she said there is only one way you have to buy the new Sim Card with New Price like 20 dollar of more , I have a question of you , is it Legal so how can trust your company , I ask you pay attention , who is responsible this unlegal action , please help me , I have a patient in Hospital in Iran so I need you fix my tel, every day I made a call with me in Iran , God bless you .. With respect .
I replaced a damaged device. Followed all directions & put phone in enclosed returnable envelope & dropped in a USPS mail box. 2 months later a charge for $353.00 was added to my bill for a non returned phone. I have spent 8 hours over 2 months on the phone with TMobile & Assurant to try to find out why I was being charged for something I returned. Finally found out today Assurant claims they received an empty package so I must pay. I’m an honest hard working person. Why would I be on the phone chasing this thing down if I was lieing? Also how would I ever find out if someone stole it from the postal service or even if Assurant is lieing to me to screw me over! After 4 years with T Mobile the only thing I can do is suspend service! I am not paying for something I did not do! This is so unjust but there’s no one willing to help!! I am beyond frustrated! It is completely out of line to punish me for a crime I did not commit!!!
I feel your frustration! I returned a device to T-Mobile also and they say they never got it. I sent it thru UPS and even sent them proof and now I have $306 against my credit. I’m beyond furious! I don’t know what to do. I’ve disputed it with the credit bureau with no satisfaction.
submit the proof of delivery from ups to credit company demanding it be removed immediately
THE POST OFFICE WEIGHS THE PACKAGE AT EACH STOP-ASK THEM FOR THE WEIGHT WHEN YOU SHIPPED TO PROVE THE PHONE WAS INSIDE.
I switched my service over to T-Moblie in August and do not receive voicemails. I started calling immediately regarding this issue and have been given every excuse possible to why it’s happening. I’m told to go to the store, they can’t help. I’ve been told to call Apple since it’s an iPhone, Apple says it not the phone. Change out the SIM card, that didn’t make any difference. I’ve been told it’s a software update issue, I’ve done several updates and that hasn’t worked. Then I’m told that IPhones and T-Mobile software isn’t compatible.
I’m not sure how T-Moble can sell IPhones if their software isn’t compatible with a phone they sell. Yesterday alone I was on the phone for 3 hours to continue to get the run around.
I HAVE BEEN A CUSTOMER FOR YEARS AND I AM VERY UNSATISFIED AND BEYOND PISSED. I HAVE BEEN CHARGED $55 EACH MONTH SINCE LAST JUNE 2022 FOR A MOBILE HOTSPOT THAT HAS NEVER WORKED. EVERY TIME I CALL COSTUMER SERVICE ITS ALWAYS BEEN MORE THAN 1 HOUR AND STILL NOTHING RESOLVED. I RETURNED THE DEVICE WHICH HAS BEEN CONFIRMED BY THE WAREHOUSE IN OCT 2022. I REQUESTED THAT MY ACCOUNT BE CREDITED FROM OCT 2022 TO TODAY AND MANY REPS SAID IT WOULD BE FIXED. I WAS PROMISE A CALL BACK FROM A SUPERVISOR LAST WEEK AND THAT HE WILL CALL ON 5/22/23 AND STILL NOTHING. A REP TODAY SAID THE BEST THEY CAN DO IS $190 WHICH THEY OWE ME $385, MIND YOU I AM GOING TO EAT UP THE MONTHS FROM JUNE-SEPT FOR SOMETHING THAT NEVER WORKED. I WANT MY RIGHTFULLY OWED REFUND OF $385
My name is Lorraine Griffin, I am a 62 yr old and I am on the megenta plan. I have my phone bill and service with auto pay. But for the last yr I have to deal with my phone getting shut off because they say my bank won’t release funds to pay for my phone. I contacted my Chase bank and they inform me that T- mobile has not tried to get any money out of my acct. I am ready to sue T-mobile. This has been going on over a yr.
I feel your pain… all of you! T-Mobile is the absolute worst! I switched to another carrier on 12/26. If pro-rated, I owed them $10 since my bill was paid up to 12/21. They were supposed to send me a final bill. They sent it to an old address and even though I kept my same phone # they never attempted to call me. Now, 7 months later I get an email saying my credit has been adjusted. When I check it out, T-Mobile has charged me $162 including late fees and penalties for my last bill, and then sent it to Collections! My credit dropped 70 points! I’m trying to fix this asap because I need a loan for my daughter’s college tuition. That is going to suck!!! I’ve been on the phone 7 or 8 times with them, their collection agent Amsure, and a lawyer’s office. I was a customer for 15 years and never missed a payment! When this was discussed with (2) supervisors they agreed that the fault was with them and if I paid $60 it would all go away. They forwarded all the info to their Write-Off Dept. (so they say) and I would be hearing from them. A week went by without a word by phone or email. When I got thru to someone else she took my money, and appeared to be typing a letter for me to document everything so I could submit it to the credit agencies. All I had to do was go to a T Mobile store and have the mgr. print the documents. I went, and the mgr. said my name didn’t appear with my phone # but 10 others did… and their tablets in the store don’t allow them to print documents generated elsewhere! Pissed beyond belief I called them back, only to be put on hold for another 45 minutes and then get hung up on, even though the customer service rep swore that if we got disconnected he’d guarantee an immediate call back. Everything, I mean everything they do and say is utter BULLSHIT. If I lived in the state of Washington I think I’d go fuckin’ Postal on these assholes. Tomorrow I’m going to try to reach their Corporate Execs to resolve all of this. If you see me on the NBC nightly news… you’ll know why. After reading all of the stories I’m glad I switched. God help us! KW
I’ve been a customer for almost 15yrs and in May of this yr (2023) I had to get a new phone because my flip phone screen cracked and top half wouldn’t work
that tmlobile had sold me they but they didnt have a phone case for nor did they have screen protectors for!!! I’m dealing with a younger kid and there are a few others 1 said she was sent there to help out with some current issues at that particular store, another says hes there for the same reason, he then says “I can give you a deal that adds a line, gives you free internet, and 3 trackers for less than what your paying now” I’m like whatever I just need a phone, my bill comes I figure it’s higher than usual but assumed it was because it was due to be a partial month and a hole month together, next bill just pay it pay as usual, then next my bill is again all but $300 dollars for 1 phone a month! I view my bill and realize my bill never went down, the trackers, internet and other line were not free! so i go in to my local retail store where i got the stuff, the guy behind the counter tells me well all i can say is you are not the first, second, or 3rd person to complain about this problem from that time frame, but i cwnt help you here, so i wait to talk to the “store manager” who’s pretty rude and cocky from the start, looks at my account says shes not sure what they did that dsy i got my phone and other crap they coned me into, then says yea you are not the first person to complain about this and i gota call the “6” # and tell them they shld not only help you cancel the other stuff but will probably refund you because they were aware of the situation, i call a week or so later i go through 4 different people who keep telling me well “well we took care of the personnel problem, but its outside the 14 days where you can give the stuff back with out no problems,” “why wait months to reach out?” i said who cares when i complain if you are aware of the problem that not only was i given mis-information but so were others because i was not the only 1 who made a complaint about the same thing!! of course the same BS story “I’m sorry you had to experience that,BUT you signed saying blah blah blah!! i tell them yes i signed it but it was under false pretext!!! and yous are aware of that so the hole “14 day rule” should be non-void and make it right, i never used the internet service it sat in the box on top of my sneaker rack, the trackers were never used, the other line i used 1 time to to make sure it worked, and to look and check how much data i used on the internet since i got it,why the hell would i agree to pay $55 dollars a month for internet and then never use it???!!! well we are sorry we can stop it the extra stuff you didnt use or need but that won’t be reflected until next bill but you have to take it back to the store you got, so i still have to pay even tho yous know i was scammed!!!?? sorry thats all we can do, you cant go back and credit my account $55 dollars for may june july august? even knowing i and who knows how many others were scammed? i dont have the authority to do that, well who does, no one does??!! yea ok there is some one in the company that has the power to do so, sorry cant help you!!! i go home to get the stuff so i can return it to the store where i got it, which i was told to do, get there talking to younger guys after a few mins the “store manager” from beforer who is behind me cuts in and rudely says I told you beforer we cant help you, i said i was just told to bring it here by ther 611 people, shes rude from the very moment she opens her mouth and is like i dont care what they told you i told you before and telling you now we cant help yoi, i tell her she needs to slow her role and im the customer and she needs to have a little respect, she says haha i dont care who you are and you must not know who i am cuz you got the wrong one im the store manager and you can leave, i tell her no im not leaving im calling the 611 from right here so there is no more of the take it here no take it there she says fine ill call the cops i call the 611 the cop arrives as im on the phone eventually i walk outside the cop tells me to hang up which i do in a few seconds tell him whats going on he says you have ID on you i said i didnt break no laws and i dont need to give him my ID, well they want you trespassed, so i need your ID, i said well im no longer in there and her didnt need my id to give me a trespass notice, he threatens to arrest me, tell him do what he gota do but i didnt break no laws and i the 4th amendment protects me from having to identify myself unless i have broken the law he suspects me of committing a crime or has RAS that im going to commit a crime, he then recognizes me from years prior, but i am now trespassed from the store because they have a rude ignorant unprofessional “store manager” and employ others who straight lie to their customers to help their bottom line!!!! SICK SICK!!!