MassMutual Corporate Address, CEO Email & All Contact Information

Springfield-based Massachusetts Mutual Life Insurance Company is shortly known as MassMutual. This life insurance company offers financial products to customers. Those include life insurance, long-term care insurance, disability income insurance, annuities, and retirement/401 (K) plan services.

The MassMutual corporate address is 1295 State Street, Springfield, MA 01111, USA. Roger W. Crandall is this life insurance company’s CEO, Chairman, and President. For your insurance product-related inquiry, call the company’s customer support team at 1 – 800 – 272 – 2216.

Through today’s guide, there is more to explore about the MassMutual corporate office. So, without further ado, let’s get going into the article’s main discussion:

Overall Information Of MassMutual Headquarters

Category Information 
Headquarters 1295 State Street, Springfield, MA 01111, USA
Founding Year1851 
Founding Place Springfield, Massachusetts 
Founders Name George W. Rice 
Contact Number 1 – 800 – 272 – 2216 
Facebook MassMutual Facebook
Twitter MassMutual Twitter
Instagram MassMutual Instagram
LinkedIn MassMutual LinkedIn

Massmutual Corporate Office Other Phone Support

If you have your MassMutual plan or policy-related questions, contact the company using one of the options below:

  • Annuities: 1 – 800 – 272 – 2216
  • Disability Income Insurance: 1 – 800 – 272 – 2216
  • Long-Term Care Insurance: 1 – 888 – 505 – 8952
  • Life Insurance: 1 – 800 – 272 – 2216 (All Life Insurance)
  • Executive Group Life Insurance: 1 – 800 – 548 – 0073
  • Bank Owned, Corporate Owned Life Insurance: 1 – 800 – 665 – 2654
  • RetireSmart & Retirement Plans: 1 – 800 – 743 – 5274 & 1 – 800 – 854 – 0674 (Retirement Access)

MassMutual CEO Email Address

Roger W. Crandall is MassMutual’s Chief Executive Officer, President, and Chairman. Under his tenure, MassMutual Life Insurance company is serving more than 5 million customers. During Mr. Crandall’s leadership, the life insurance protection increased to over $560 billion. And the asset reached more than $675 billion.

In 1988 Mr. Crandall started his journey in MassMutual as a real estate investment trainee. He served the company’s Investment Management department for 12 years. After that, in 2000, he joined the MassMutual subsidiary Babson Capital.

Mr. Crandall, in 2005, was appointed as MassMutual’s Chief Investment Officer and Babson Capital’s Chairman. Furthermore, in 2007, his responsibility increased, and his role became the Co-Chief Operating Officer. Finally, in 2008, he joined as the President and Board of Directors member at MassMutual.

However, MassMutual CEO’s professional email address is For Life insurance-related inquiries or to share your thoughts, you can contact the CEO through this email. Also, you can follow him on LinkedIn to know his updated activities.

Massmutual Corporate Office Executive Team Member Contact Details

Massmutual Corporate Address Media & Investment Contact Details

To contact MassMutual’s media or finance department, use the information below:

Media Contact

For advertising, advertorial, blog, and sponsorship inquiries and comments, call 1. 800. 272. 2216 or email at

If you want to cover the recent MassMutual news, key facts, or announcements, use the contact information listed below. It is intended only for the media representatives:

Investment Contact

Contact us if you are eager to invest in Brokerage products like mutual funds, 529 plans, unit investment trusts, or exchange-traded funds. For your investment-related inquiries, call 1 – 800 – 542 – 6767. Call this number from Monday – Friday (8:00 AM – 6:00 PM).

Furthermore, in case you have any institutional investment-related inquiries, call 1 – 866 – 329 – 6277. This number is available at your service from Monday to Friday at specific hours (8 AM – 8 PM ET).

MassMutual Complaint Department Contact Number

You may feel overwhelmed during filing a claim or making a complaint. But don’t worry, the MassMutual corporate office team is here to help you. Start by filing a claim at this form. After that, the company’s website itself will take you through the step-by-step process.

Or for any inconvenience, directly call (800) 895 – 6277 ext. 27218 and inform the insurance company team.


Where is MassMutual located in the USA?

MassMutual is headquartered in Springfield, Massachusetts. Its home office is 1295 State Street, Springfield, MA 01111, USA.

In addition, Boston Office at 10 Fan Pier Blvd., Boston, MA 02210, acts as the company’s Digital and Technology initiatives center. Also, this company’s Enterprise Technology and Experience hub is at 60 Madison Ave., New York, NY 10011.

Who is the CEO of MassMutual?

Roger W. Crandall is MassMutual’s CEO, President, and Chairman. He is successfully leading this company with increasing assets and customers.

How do I contact MassMutual headquarters?

Call MassMutual’s corporate office hotline at 1 – 800 – 272 – 2216 for general inquiries. The customer support team will soon take your call and help you.

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