Extended Stay America Corporate Office, CEO & HR Email Address

Extended Stay America, Inc. is an economy apartment hotel chain operator in the USA and Canada. It specializes in providing comfortable, convenient, and long-term accommodations. ESA caters to both business and leisure traveler’s needs who need a week or more extended stay.

The address of the Extended Stay America corporate office is 11525 N Community House, Rd #100, Charlotte, NC 28277, USA. Greg Juceam is its Chief Executive Officer and President.

Anyway, connecting with ESA’s customer care representative is easy. If you have a guest relations query, call 877 – 651 – 2124. In addition, to confirm toll-free reservations, call at 800 – 804 – 3724.

However, to discover ESA’s unmatched convenience, comfort, and exceptional service, find its contact details below. Let’s start reading this guide!

Overall Information Of Extended Stay America Headquarters

Category Information 
Headquarters 11525 N Community House, Rd #100, Charlotte, NC 28277, USA
Founding Year1995
Founding Place Fort Lauderdale, Florida 
Founders Name George D. Johnson, Jr. & Wayne Huizenga
Contact Number 877 – 651 – 2124 (Guest Relations)800 – 804 – 3724 (Toll-Free Reservations)
Website https://www.extendedstayamerica.com/ 
Facebook Extended Stay America
Twitter Extended Stay America
YouTubeExtended Stay America
Instagram Extended Stay America
LinkedIn Extended Stay America

Extended Stay America CEO Email Address

Greg Juceam is the Extended Stay America’s Chief Executive Officer and President. Extended Stay and its affiliated entities have appointed Juceam. Juceam’s more than 26 years of experience in the hospitality industry has brought him to this position.

Before being the CEO, he most recently served as the EVP and COO at ESA Management. He succeeds Bruce Haase, Extended Stay’s previous CEO and President. Mr. Juceam is taking preparation to lead Extended Stay America to its long-term success and growth’s new chapter.

As we already told Juceam is an experienced leader; before joining ESA, he served as G6 Hospitality’s COO & President. Prior to that, he served as the BRE Hotels and Resorts CEO. Also, at Interstate Hotels & Resorts, he has held senior leadership positions.

gjuceam@extendedstay.com is the ESA CEO’s professional email address. Through this channel, share your thoughts or concerns with the CEO. We discourage you from knocking the CEO for your unnecessary silly issues, as you won’t get a reply. To stay connected strongly with Juceam, follow him on his LinkedIn profile.

Extended Stay America Corporate Office Executive Team Member Contact Details

  1. Greg Juceam – Chief Executive Officer & President
  2. Simon Mendy – Executive Vice President, Operations
  3. Victoria Plummer – Executive Vice President, Hotel Operations
  4. James G. Alderman Jr. – Chief Asset Merchant & Executive Vice President
  5. Ames Flynn – EVP, Shared Services (Technology, Marketing & Facilities)
  6. James Conway – Senior Vice President 
  7. Sanjay Shah – Senior Vice President, Operation 
  8. Mike Daddona – SVP, Operations Northeast
  9. Craig Butcher – Division Sales, Vice President
  10. Jofre Nieto – District Manager

Extended Stay America Corporate Office HR, Media & Financial Contact Details

Check out the number below to reserve a room or to contact the ESA’s HR, media, or IR team:

Reservation Contact

Feel free to call 800 – 804 – 3724 to make a toll-free reservation at Extended Stay America. ESA will surely fulfill all your hotel needs.

Media, HR, Or IR Contact

Extended Stay America has no designated phone number for its HR, media, or IR team. Therefore if you have career, job, media, or investment-related questions, call Extended Stay America’s customer service team at 877 – 651 – 2124.

Extended Stay America Complaint Department Contact Number

ESA’s customer support team is ready to help you with any questions or complaints. However, the easiest way to complain is to fill out this Form. After submitting this Form, the best person on ESA will help you ASAP.

Also, over the phone, you can complain to the ESA’s customer support team at 877 – 651 – 2124. It is the company’s guest relations number. So the guest relation team will soon note down your complaint and solve your problem.


Who is the CEO of Extended Stay America?

Extended Stay America’s Chief Executive Officer is Greg Juceam. He is also the ESA’s President. The CEO has years of experience in this industry. With his expertise and experience, he is leading ESA.

Where is Extended Stay America’s headquarters?

Extended Stay America is headquartered at 11525 N Community House, Rd #100, Charlotte, NC 28277, USA. Even though its corporate office is in Charlotte, it operates the hotel business throughout USA’s many locations.

What system does Extended Stay America use?

Following the central reservation system, Extended Stay America conducts its activities. However, ESA at its property uses the Hotel Key products portfolio, including Hotel Key’s property-management system.

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